Help & support
Cadenza is a one-person passion project. Replies are best-effort, but I read every message.
Get in touch
Email hello@cadenzapp.com for bug reports, feature requests, or anything else.
Frequently asked
How do I record a meeting?
Cadenza auto-detects when you're on a Zoom, Teams, Google Meet, or FaceTime call and starts recording. You can also press ⌘R to start manually anytime.
Where are my recordings stored?
Recordings are stored locally on your Mac by default. If you explicitly enable optional Web Sync during the private beta, selected audio, metadata, transcripts, and summaries are also stored on Cadenza-operated infrastructure under the published retention policy.
What does Cadenza send to AI providers?
Only the data needed for the feature you select: for example, audio for cloud transcription or transcript text for a cloud summary. Local Whisper keeps transcription on your Mac. The Mac app's provider settings show which service is being used.
Can I use my own Whisper model?
Yes — Cadenza ships a built-in local Whisper option that runs entirely on your Mac, plus integrations with cloud providers if you want speed or quality trade-offs.
Will there be a Windows version?
It's on the roadmap, but no concrete date yet. Cadenza's design and visual identity are deliberately platform-agnostic so a Windows port is an option later.
How do I get Web beta access or delete synced data?
The browser app is live at cadenzapp.com/app for approved private-beta accounts. Email hello@cadenzapp.com to request access, troubleshoot sync, or make a manual account or synced-data deletion request.
Documentation
Detailed user docs are still being written. In the meantime, the in-app onboarding tour and tooltips cover most features. If something is unclear, email and I'll either explain it or fix the UX.
Status
The public marketing site, private-beta Web app, and Web API are monitored. The Mac app continues to work locally without Web Sync; private-beta Web features may be interrupted while reliability work is completed. Email hello@cadenzapp.com if sync or sign-in is unavailable.